Privacy Policy

Last Updated: February 20, 2026

This Privacy Policy describes how termoas.rs collects, uses, and protects user data when you use our website, as well as your privacy rights. By using the website, you consent to the collection and processing of data in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation
Words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Website – termoas.rs, accessible at termoas.rs
  • User – the individual accessing or using the website.
  • Website Administrator / Owner – the person or team managing the content and maintenance of the website.
  • Personal Data – any information relating to an identified or identifiable natural person.
  • Cookies – small files placed on a user's device to track activity and remember settings.


Types of Data Collected

Vrste prikupljenih podataka:

Personal Data:
We may request information that identifies you, such as:

  • First and last name
  • Email address
  • Phone number (optional)
  • Selected package
  • Messages sent through the contact form
  • IP address and reCAPTCHA score (for protection against spam bots)

Usage Data:
Collected automatically when using the website:

  • IP address
  • Browser type and version
  • Pages visited
  • Date and time of visit
  • Time spent on pages
  • Unique device identifiers

Information from Third-Party Social Media Services:
If you register or log in through Google, Facebook, Instagram, Twitter, or LinkedIn, we may collect data associated with those accounts.


Cookies and Tracking Technologies

We use cookies and similar technologies to track activity and remember preferences.

Types of Cookies:

  • Necessary Cookies (Session): Enable core website functions.
  • Policy Acceptance Cookies (Persistent): Record whether you have accepted the privacy policy.
  • Functionality Cookies (Persistent): Remember your choices, such as language or login details.


Use of Personal Data

The Administrator may use your data for:

  • Providing and maintaining the website.
  • Managing user accounts.
  • Communication via email or messages.
  • Sending promotional notifications (unless you opt-out).
  • Responding to your inquiries.

Data may be shared with:

  • Service providers
  • Business partners
  • Third-party social media services
  • Other users (if you share data publicly)
  • Others, with your explicit consent.


Data Retention and Deletion

Your data is kept only as long as necessary to fulfill the purposes of this policy. You may request the deletion of your data through your account or by contacting the website administrator. Some data may be retained if legally required.


Data Transfer

Your data may be transferred to and maintained on computers located outside of Serbia. By using the website, you consent to this transfer. The Administrator will take reasonable steps to ensure data protection.


Disclosure of Data

Your data may be disclosed:

  • In the event of business transactions.
  • To legal authorities (upon request).
  • To protect rights, safety, and legal liability.


Data Security

While we strive to protect your data, no method of transmission or storage is 100% secure. We use commercially acceptable methods but cannot guarantee absolute security.


Children's Privacy

We do not knowingly collect data from children under the age of 15 (or 13, depending on local jurisdiction). If you are a parent and believe your child has provided us with data, please contact us for removal.


Links to Other Websites

The website may contain links to other sites. We assume no responsibility for their privacy policies.


Changes to this Privacy Policy

We may update our policy from time to time. You will be notified of any changes via email or by a notice on the website. The "Last Updated" date will be displayed at the top of the page.


Contact Us

For questions regarding this Privacy Policy, you can contact us:

  • Email: office@termoas.rs